Administrative Assistant (Permit Research & Submissions) | Full-Time | Hybrid

About the Role

We’re seeking a highly organized Administrative Assistant to support our U.S. Operations team by managing the permit research and submission process from start to finish. This role is designed for someone who can work with accuracy, exercise independent judgment, and communicate clearly with both customers and government offices.

Responsibilities

• Research permit requirements using internal databases, AI tools, and direct government resources
• Contact U.S. government offices via phone and email to confirm application requirements and status
• Coordinate with customers to gather needed information and keep stakeholders informed
• Prepare and submit permit applications on behalf of customers
• Track each project through completion and maintain accurate documentation

Requirements

• Exceptional attention to detail and strong accuracy in written work
• Ability to use independent judgment to solve process issues
• Excellent written and verbal communication skills in English
• Comfort working directly with U.S.-based Operations Leads and external government contacts
• Strong organization and ability to manage multiple submissions simultaneously

Benefits

• Supportive team environment focused on quality and customer service
• Opportunity to build expertise in permit research and application workflows