Skills
Permit research
Customer coordination
Written and verbal communication
About the Role
We’re seeking an organized, detail-focused Administrative Assistant to support our operations team with end-to-end permit research and submission. This role partners closely with U.S.-based Operations Leads and communicates with government offices on behalf of customers.
Responsibilities
- Research permit requirements using internal databases, AI tools, and official government resources
- Contact U.S. government offices via phone and written communication to confirm submission requirements
- Coordinate with customers to gather needed information and documentation
- Prepare and submit permit applications and related materials
- Track each project through completion and maintain accurate status records
Requirements
- Strong written and verbal communication skills in English
- Exceptional attention to detail and accuracy
- Ability to use independent judgment when handling permit processes
- Comfort working directly with U.S.-based team members and external government contacts
- Experience with administrative support, research, or document-based workflows (non–data entry)
Benefits
- Work with a collaborative operations team supporting real customer outcomes
- Opportunity to build expertise in U.S. permit research and submission workflows
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