Skills
About the Role
We’re seeking a highly organized Administrative Assistant to support our Operations team by managing the permit research and submission process from start to finish. This role is focused on accurate, customer-facing coordination—helping verify requirements, communicate with U.S. government offices, and keep projects moving through completion.
Responsibilities
- Research permit requirements using internal resources, AI tools, and official government sources
- Contact U.S. government offices by phone and email to confirm details and application steps
- Communicate clearly with customers and coordinate next steps
- Prepare and submit permit applications as directed by the Operations Leads
- Track permit work to completion, maintaining accurate status updates and documentation
Requirements
- Exceptional attention to detail and accuracy
- Strong written and verbal communication skills in English
- Ability to exercise independent judgment and follow process requirements
- Comfort working with internal databases and research tools (including AI tools)
- Reliable organization skills to manage multiple permit tasks and deadlines
Benefits
- Work closely with U.S.-based Operations Leads
- Meaningful, process-driven role supporting customers through official permitting steps