Skills
Permit research
Administrative coordination
Written and verbal communication
About the Role
We’re seeking a highly organized Administrative Assistant to support our Operations team by managing the permit research and submission workflow end to end. This role is focused on accurate permitting work—not general admin or data entry—and requires strong judgment and clear communication with both customers and U.S. government offices.
Responsibilities
- Research permit requirements using internal resources, AI tools, and official government information
- Contact U.S. government offices to confirm application details and documentation requirements
- Coordinate with customers to gather needed information and keep projects moving
- Prepare and submit permit applications on behalf of customers
- Track each project through completion and maintain organized project records
Requirements
- Exceptional attention to detail and accuracy
- Strong written and verbal communication skills in English
- Ability to work independently and exercise sound judgment
- Comfort using internal databases and AI tools to complete research tasks
- Professional, customer-focused mindset when communicating with government offices
Benefits
- Work with a U.S.-based Operations team and directly support customer outcomes
- Opportunity to build expertise in permitting processes and documentation
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