Skills
About the Role
We’re seeking a highly organized Administrative Assistant to support our Operations team by managing the permit research and submission workflow from start to finish. This role is focused on accurate permitting work—not general admin or data entry—and requires strong English communication, independent judgment, and careful attention to detail.
Responsibilities
- Research permit requirements using internal tools, AI resources, and official government sources
- Contact U.S. government offices via phone and written communication to confirm requirements and next steps
- Coordinate with customers to gather needed information and ensure timely submissions
- Prepare and submit permit applications on behalf of customers
- Track each project through completion, updating stakeholders as milestones are reached
Requirements
- Exceptional accuracy and strong attention to detail
- Ability to use internal databases and AI tools effectively for research
- Excellent written and verbal communication skills in English
- Comfort working independently and exercising sound judgment
- Basic understanding of permitting or administrative processes (preferred)
Benefits
- Work directly with U.S.-based Operations Leads
- Opportunity to build expertise in permitting workflows and government processes
- Supportive team environment focused on quality and reliability