Administrative Assistant (Permitting Support) — Entry-Level/Generalist | Hybrid (San Francisco)

About the Role

We’re seeking a highly organized and detail-oriented Administrative Assistant to support our U.S.-based operations team. You’ll manage the permit research and submission workflow from start to finish, working directly with Operations Leads and communicating with government offices on behalf of customers.

This role is not a general admin or data entry position. It requires accuracy, independent judgment, and strong English communication skills—both written and verbal.

Responsibilities

• Research permit requirements using internal databases, AI tools, and official government resources
• Contact U.S. government offices to confirm requirements and gather necessary information
• Coordinate with customers to collect details needed for applications
• Prepare and submit permit applications and supporting documentation
• Track each project through completion and maintain clear status updates

Requirements

• Strong attention to detail and ability to work with minimal errors
• Independent judgment and comfort managing tasks end to end
• Excellent communication skills in English (written and verbal)
• Ability to coordinate with multiple stakeholders while staying organized
• Comfort researching using internal tools and public resources

Benefits

• Opportunity to support real-world permitting outcomes for customers
• Work closely with U.S.-based Operations Leads
• Structured process with clear ownership from research through submission