Skills
Permit research
Customer coordination
Written and verbal communication
About the Role
We’re hiring a highly organized, detail-focused Administrative Assistant to support our operations team by managing the permit research and submission process end to end. This role is designed for someone who can work with accuracy and independent judgment while communicating clearly with U.S.-based partners and government offices.
Responsibilities
- Research permit requirements using internal databases, AI tools, and direct government resources
- Place outbound calls to U.S. government offices to confirm requirements and submission details
- Coordinate with customers to gather and verify information needed for applications
- Submit permit applications on behalf of customers and track status through completion
- Communicate updates and next steps to U.S.-based Operations Leads and relevant stakeholders
Requirements
- Strong written and verbal communication skills in English
- Exceptional attention to detail and accuracy
- Ability to exercise independent judgment in a process-driven environment
- Comfort working directly with U.S.-based teams and external government contacts
- Proficiency using internal tools, databases, and AI-assisted research (as applicable)
Benefits
- Opportunity to support critical permitting workflows from research through completion
- Collaborate closely with U.S.-based Operations Leads and cross-functional stakeholders
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