Skills
tenant relations
rent collections
property management
About the Role
As an Assistant Business Manager, you’ll support the Business Manager in running day-to-day operations for a multifamily residential property. This role blends administrative support, tenant relations, maintenance coordination, leasing assistance, and key financial tasks to help the community run smoothly.
Responsibilities
- Communicate regularly with residents to understand needs and address concerns promptly.
- Support tenant retention efforts through responsive service and positive, professional communication.
- Help ensure rent is collected according to the property budget and lease terms.
- Assist with enforcing the property’s collections process and related documentation.
- Support coordination of maintenance requests and basic property upkeep activities.
- Contribute to leasing-related tasks as directed, including resident onboarding and follow-up.
Requirements
- Experience in property management, leasing, or multifamily operations (preferred).
- Strong customer service and communication skills.
- Comfort working with rent/collections processes and basic financial tracking.
- Ability to stay organized while supporting multiple day-to-day priorities.
Benefits
- Opportunity to grow within a multifamily property management organization.
- Supportive team environment focused on resident satisfaction.
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