Skills
Desktop support
Hardware troubleshooting
End-user networking support
About the Role
We’re looking for a Desktop Support Technician to provide hands-on technical assistance in a fast-paced enterprise environment. You’ll help ensure smooth day-to-day operations by troubleshooting end-user technology and delivering great customer service.
This is a 100% onsite role with a Monday–Friday schedule, 8:00 AM–5:00 PM. You’ll support desktop and laptop users, resolve hardware and software issues, and assist with device setup and deployment.
Responsibilities
- Support desktop, laptop, and peripheral devices for end users
- Diagnose and resolve hardware, software, operating system, and connectivity issues
- Provide technical assistance to users both independently and with the support team
- Assist with deploying equipment and maintaining accurate IT inventory
- Escalate complex issues as needed while keeping users informed
Requirements
- Experience in desktop/laptop support in an enterprise or similar environment
- Strong troubleshooting skills across hardware, OS, and networking basics
- Comfort working onsite and collaborating in a team-based IT support setting
- Ability to manage multiple support requests while maintaining service quality
Benefits
- Onsite work environment with a collaborative support team
- Standard weekday schedule (Monday–Friday, 8:00 AM–5:00 PM)
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