Skills
Customer Success
Enterprise Account Management
Renewals
About the Role
Apiiro is seeking a Customer Success Manager to strengthen our post-sale relationships with enterprise customers. You’ll partner with security leaders, AppSec practitioners, and engineering teams to ensure they get measurable value from our Agentic AppSec Platform—both at launch and throughout the customer lifecycle.
Responsibilities
- Own a portfolio of enterprise accounts end-to-end, starting with onboarding and continuing through renewal
- Act as a strategic partner to help customers achieve their security and engineering goals
- Collaborate with technical stakeholders to drive adoption and successful outcomes
- Identify customer needs, track progress, and communicate value in a clear, actionable way
Requirements
- Experience in customer success, account management, or a related customer-facing role
- Comfort working with enterprise stakeholders and managing complex, cross-functional relationships
- Strong communication skills with the ability to translate technical value into business outcomes
- Ability to manage renewals and drive long-term customer retention
Benefits
- Opportunity to support customers using an innovative AppSec platform
- Remote work with the ability to collaborate with security and engineering teams
- Career growth in a fast-evolving, AI-driven security space
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