Skills
About the Role
Join our team to help enterprise customers successfully launch our platform. You’ll manage the full deployment lifecycle, turn complex business workflows into clear technical plans, and build onboarding processes that improve time-to-value across every rollout.
Responsibilities
- Own end-to-end enterprise deployments, from initial scoping through go-live
- Convert customer accounting workflows into configuration and integration requirements for the technical team
- Create and continuously improve repeatable onboarding playbooks to accelerate adoption
- Use internal AI agents to automate deployment checklists, surface configuration gaps, and draft customer-specific documentation
- Spot risks and blockers early, escalate with precision, and maintain realistic delivery timelines
- Act as the trusted point of contact for enterprise stakeholders throughout the engagement
Requirements
- Experience supporting enterprise software deployments or implementations
- Ability to translate business workflows into actionable technical execution plans
- Strong project ownership and stakeholder management skills
- Comfort working with automation tools and structured processes
- Clear communication and proactive issue escalation
Benefits
- Opportunity to drive meaningful customer outcomes through repeatable deployment processes
- Collaborate with cross-functional teams across scoping, delivery, and onboarding
- Leverage AI-enabled tooling to streamline deployment work