Front End Courtesy Clerk (Retail) | Customer Service & Checkout | Onsite

About the Role

As a Front End/Courtesy Clerk, you’ll help create a welcoming, safe, and clean shopping experience for every customer. You’ll represent our core values—respect, honesty, integrity, diversity, inclusion, and safety—while delivering fast, accurate service at the checkout and throughout the sales floor.

Responsibilities

• Greet, engage, and assist customers with friendly, helpful service
• Process customer transactions at the check lane quickly, accurately, and efficiently
• Use the Point of Sale (POS) system to handle a variety of payment types, including cash, checks, credit/debit, SNAP/EBT, WIC, coupons, rain checks, and loyalty offers
• Follow company policies for cash overages/shortages and support loss prevention efforts
• Comply with restricted sales guidelines for items such as alcohol, tobacco, and other regulated products
• Report pricing discrepancies to the Scan Coordinator and support accurate pricing
• Maintain a clean, organized, and safe front-end environment

Requirements

• Strong customer service skills and a positive, respectful approach
• Comfort working with POS systems and handling multiple tender types accurately
• Ability to follow policies and procedures consistently, including loss prevention and restricted item guidelines
• Attention to detail and a commitment to safety

Benefits

• Opportunity to support a customer-first retail team
• Training and guidance to succeed in checkout and front-end operations