Skills
Fulfillment Operations
Team Leadership
Process Improvement
About the Role
Zipline is building a world-class autonomous logistics network that helps deliver critical items—like food, medicine, and essential goods—quickly and reliably. As a Fulfillment Supervisor in Phoenix, you’ll help lead daily operations that keep fulfillment running smoothly and on time.
Responsibilities
- Oversee fulfillment workflows to ensure orders are processed accurately and efficiently.
- Coordinate daily staffing and shift priorities to meet service and delivery targets.
- Monitor operational performance and troubleshoot issues to keep throughput steady.
- Ensure compliance with standard operating procedures and safety requirements.
- Support continuous improvement by identifying bottlenecks and proposing solutions.
Requirements
- Experience supervising or leading teams in a logistics, warehouse, or fulfillment environment.
- Strong attention to detail and a commitment to quality and accuracy.
- Ability to manage changing priorities in a fast-paced operations setting.
- Comfort working with operational metrics and process documentation.
- Clear communication and leadership skills.
Benefits
- Opportunity to contribute to mission-driven, global logistics impact.
- Work with a high-performing team focused on reliability and continuous improvement.
- Professional growth in an innovative technology-driven operations environment.
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