Skills
Project Management
Software Implementation
Statements of Work (SOW)
About the Role
WorkWave is seeking an experienced Global Project Manager to join our Global Professional Services team. In this role, you’ll help support our Professional Services and Delivery organizations by managing customer relationships, defining project scope for billable work, and creating clear, outcome-focused statements of work.
You’ll lead execution across a varied global portfolio—balancing structured, complex enterprise software deployments (such as Time & Attendance, Payroll, and Finance) with faster-moving, smaller application rollouts.
Responsibilities
- Own end-to-end project execution for a diverse set of customer engagements
- Manage stakeholder relationships and keep customers aligned on scope, timelines, and deliverables
- Scope billable projects and develop accurate, compelling statements of work
- Coordinate delivery activities across teams while supporting multiple time zones (NA-focused)
- Adapt project leadership style to match both enterprise deployments and high-velocity rollouts
Requirements
- Proven experience as a Project Manager leading software implementations or delivery projects
- Strong customer-facing skills with the ability to drive clarity and alignment
- Experience scoping work and contributing to statements of work
- Excellent time management and organizational skills across NA time zones
- Ability to manage both complex enterprise deployments and smaller, faster releases
Benefits
- Opportunity to work with a global team on impactful SaaS solutions
- Remote role with collaboration across North America time zones
- Career growth within Professional Services and Delivery
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