Skills
Channel Sales
Partner Account Management
Pipeline Development
About the Role
KnowBe4 is seeking a National Channel Account Manager to support SHI, one of our most strategic national partners. This remote role is open to candidates across the US, with you based in the Austin, Texas metro area to provide dedicated, on-the-ground support for the partnership.
Responsibilities
- Build and grow the SHI channel relationship to drive adoption of KnowBe4 solutions
- Serve as the primary point of contact for partner enablement, coordination, and account support
- Support pipeline development and collaborative deal execution with SHI teams
- Identify partner and customer needs, then align KnowBe4 value to relevant use cases
- Track performance against goals and share insights to improve channel outcomes
Requirements
- Proven experience in channel account management, partner sales, or related business development
- Strong communication and relationship-building skills with strategic partners
- Comfort working in a remote environment while maintaining local presence in the Austin metro area
- Ability to understand customer and partner requirements and translate them into actionable plans
- US-based availability (remote positions open to the US only)
Benefits
- Opportunity to work with a global leader in digital workforce security
- Supportive team environment focused on partner success
- Remote-first role with local coverage in the Austin, TX metro area
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