Patient Scheduler II (Level II) – Full-Time Day/Evening Rotation

About the Role

As a Patient Scheduler II, you’ll pre-register and schedule patients for appointments, procedures, tests, and other services. You’ll provide professional, courteous service while coordinating with care teams to help ensure patients receive timely, appropriate care.

Responsibilities

• Register and verify patients, schedule appointments, procedures, and lab services, and ensure required forms and signatures are collected
• Complete patient checkout and schedule follow-up visits according to provider orders
• Provide patients with cost estimates and clear itineraries for upcoming visits
• Handle inbound calls and manage follow-up and referral work queues, including ticket scheduling
• Coordinate scheduling across multiple service lines in a high-call, high-volume environment
• Support population health and chronic disease management initiatives through patient registry work and outbound outreach
• Accurately enter information into the electronic health record while communicating with patients
• Perform additional clerical tasks as assigned

Requirements

• 1 year of clinical healthcare experience, or 1 year of experience as a Patient Scheduler I, or 1 year of experience in a contact/call center

Benefits

• Medical, dental, vision, life, and disability insurance options
• 401(k) plan with employer contributions
• Training, tuition reimbursement, and professional development support
• Flexible scheduling, generous time off, and wellness resources