Skills
About the Role
Strongpoint Partners is a tech-enabled retirement services platform supporting small to mid-sized businesses with retirement third-party administration, recordkeeping, payroll, and HR solutions. We’re looking for a Retirement Plan Administration Assistant (ACI) to help ensure accurate, compliant administration for our clients.
Responsibilities
- Assist with day-to-day retirement plan administration tasks under established procedures
- Support accurate data entry, document processing, and record maintenance
- Help coordinate with internal teams to resolve client and participant questions
- Follow compliance-focused workflows to reduce regulatory risk
- Maintain organized records and ensure timely completion of assigned tasks
Requirements
- Strong attention to detail and accuracy in processing information
- Basic understanding of retirement plan concepts and administrative workflows
- Comfort working with spreadsheets and document-based processes
- Clear communication skills and a customer-service mindset
- Ability to prioritize tasks and meet deadlines
Benefits
- Work with a growing, mission-driven organization focused on compliance and accuracy
- Support from client success teams with market knowledge
- Great Place to Work culture (as recognized by Strongpoint)