Skills
Service Delivery
Operations Management
Cross-functional Communication
About the Role
Presence is seeking a Service Delivery Manager to help ensure our teletherapy programs run smoothly for K-12 school districts nationwide. In this remote-first role, you’ll coordinate across teams and partners to support clinicians and deliver high-quality services at scale.
Responsibilities
- Oversee service delivery workflows to ensure consistent, reliable outcomes for school district partners
- Coordinate scheduling and operational execution across cross-functional teams
- Monitor delivery performance and help identify opportunities to improve processes and communication
- Support clinician and partner engagement through clear coordination and responsive problem-solving
- Collaborate with internal stakeholders to maintain strong service standards as demand grows
Requirements
- Experience managing service delivery, operations, or program execution in a fast-paced environment
- Strong communication skills with the ability to coordinate across teams and stakeholders
- Comfort working remotely with a “cameras on” engagement approach
- Ability to manage priorities, schedules, and follow-through with attention to detail
Benefits
- Remote-first culture with intentional in-person connection when needed
- Opportunity to support children’s access to speech-language, mental health, and related services
- Join a mission-driven organization with a large, growing clinician network
This job was curated and enriched by FindJobHere to help your search. Apply on the original website: job-boards.greenhouse.io.
Learn how it works.