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Sportsbook Ticket Writer (Part-Time) | Customer Service | Lexington, KY

Customer Service Communication Fast-Paced Retail Support

About the Role

William Hill U.S. is looking for a part-time Sportsbook Ticket Writer to join our retail sportsbook team in Lexington, KY. You’ll be the friendly face of the operation—welcoming both regular customers and new bettors while delivering a high level of service in a fast-paced environment.

Responsibilities

  • Provide excellent customer service to all sportsbook guests, including novice bettors
  • Assist customers by answering questions about sports betting options
  • Help customers make informed and responsible wagering decisions
  • Maintain a welcoming, professional presence at the retail sportsbook

Requirements

  • Comfort interacting with the public and supporting a diverse customer base
  • Ability to thrive in a fast-paced, customer-focused environment
  • Strong communication skills and a customer-first attitude

Benefits

  • Full-time employees may be eligible for benefits after a waiting period (medical, dental, vision, etc.)
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Posted on July 20, 2026
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