Skills
About the Role
As a Key Lead at Abercrombie & Fitch, you’ll help deliver a great in-store experience for every customer. Working as a Floor Supervisor, you’ll coach and support Brand Reps and Stock Associates while helping the store run smoothly and hit daily sales goals.
Responsibilities
- Lead open and closing routines to ensure the store is ready for business
- Coach team members to deliver strong customer service and a polished brand experience
- Support daily sales performance by driving floor execution and team achievement
- Use register/point-of-sale systems accurately during shifts
- Help protect company assets and follow store procedures
- Maintain attention to detail across visual displays and presentation
- Apply system skills to support store operations
- Bring proactive thinking to daily priorities and floor needs
Requirements
- Availability to work Saturdays and Sundays, plus certain holidays
- Ability to work at least 12–16 hours per week (schedule varies weekly)
- Strong attention to detail and comfort taking initiative on the floor
- Basic product knowledge and brand awareness mindset
Benefits
- Opportunity to build retail leadership experience in a fast-paced, customer-focused environment
- Training and coaching to help you grow with the store leadership team