Administrative Assistant (Permitting Support) | Onsite in San Francisco, CA

About the Role

We’re seeking a highly organized Administrative Assistant to support our Operations team by managing the permit research and submission process end-to-end. This role is focused on accurate permitting work—not general admin or data entry—and requires strong independent judgment and clear communication in English.

Responsibilities

• Research permit requirements using internal resources, AI tools, and direct government sources
• Contact U.S. government offices by phone to confirm details and ensure compliance
• Coordinate with customers and U.S.-based Operations Leads throughout the permitting lifecycle
• Prepare and submit permit applications on behalf of customers
• Track project status through completion and maintain organized documentation

Requirements

• Exceptional attention to detail and accuracy
• Strong written and verbal communication skills in English
• Ability to work independently and exercise sound judgment
• Comfort communicating with government offices and managing sensitive paperwork

Benefits

• Opportunity to support real-world permitting outcomes for customers
• Work closely with U.S.-based Operations Leads
• Structured process with clear project tracking and accountability