Skills
About the Role
Bez Moda Tekstil is seeking a Director of Operations to lead day-to-day operational execution onsite in Seattle, WA. You’ll ensure production and order fulfillment run smoothly, meet quality expectations, and support a safety-first, accountable, customer-focused culture.
Responsibilities
- Oversee end-to-end operational activities, optimizing workflows to improve efficiency and consistency
- Coordinate cross-functional teams and align processes to quality, compliance, and service-level expectations
- Implement and continuously refine operational policies, procedures, and performance standards
- Manage vendor and supplier relationships to support reliable production and fulfillment
- Monitor key performance indicators (KPIs), analyze trends, and drive continuous improvement initiatives
- Own budgeting and resource allocation, including forecasting, cost control, and planning
- Resolve operational issues quickly and effectively, partnering with leadership on strategic planning and execution
- Champion safety, accountability, and a high standard of customer service across the organization
Requirements
- Proven operations management experience overseeing complex, end-to-end processes
- Strong analytical skills with the ability to make data-driven decisions using operational metrics
- Demonstrated team leadership experience, including coaching, performance management, and cross-functional collaboration
- Experience with budgeting, forecasting, cost management, and resource planning
- Customer service mindset, with the ability to connect operational performance to customer expectations and SLAs
- Excellent communication and interpersonal skills to influence stakeholders at all levels
- Experience in manufacturing, textiles, apparel, or a related industry (highly preferred)
- Bachelor’s degree in Business, Operations Management, Supply Chain, or related field; advanced degree or certifications (Lean, Six Sigma, PMP) preferred
Benefits
- Full-time onsite role with leadership impact across production and fulfillment
- Opportunity to drive continuous improvement and operational excellence
- Collaborative environment working closely with senior leadership