Skills
Field Service Engineering
Preventative Maintenance
Technical Troubleshooting
About the Role
Join our team as a Field Service Engineer supporting customers across the Rye, New York territory and surrounding areas. You’ll provide hands-on technical support for installation, operation, maintenance, and repairs of company products, acting as the primary technical contact for service-related needs.
Responsibilities
- Install, commission, operate, maintain, repair, and upgrade equipment according to service management timelines
- Perform preventative maintenance following established procedures and maintain accurate equipment performance and service records
- Provide customer guidance and training on proper product use and best practices
- Troubleshoot technical issues and coordinate corrective actions, including customer follow-up
- Partner with sales, marketing, QA/QC, and research & development to address customer concerns and improve outcomes
Requirements
- Experience providing technical service support in the field (installation, maintenance, or repair)
- Strong troubleshooting and customer-facing communication skills
- Ability to travel within the assigned territory as needed to meet service commitments
- Comfort working with technical documentation and maintaining detailed service records
Benefits
- Competitive pay: $29.00–$32.00 per hour (education and experience dependent)
- Opportunity to collaborate cross-functionally with sales, QA/QC, and R&D teams
This job was curated and enriched by FindJobHere to help your search. Apply on the original website: freseniusglobal.wd3.myworkdayjobs.com.
Learn how it works.