Skills
IT asset management
Inventory auditing
IT service management (ITSM)
About the Role
We’re looking for an IT Support Technician to help keep our technology assets organized and our end users supported. In this role, you’ll manage IT hardware asset records, support lifecycle activities, and help ensure inventory accuracy through audits and reconciliation.
Responsibilities
- Maintain and update IT hardware asset information across multiple asset and service management systems
- Track assets throughout their lifecycle, including receiving, deployment, transfers, repairs, and decommissioning
- Conduct electronic and physical audits to confirm inventory accuracy and compliance
- Reconcile discrepancies between system records and physical equipment
- Use IT service management (ITSM) and asset tools to keep asset status current
- Provide responsive customer service to end users and internal stakeholders
Requirements
- Experience supporting IT operations in an enterprise environment
- Strong attention to detail with the ability to maintain accurate records
- Comfort working with asset management and ITSM tools
- Ability to perform inventory audits and resolve discrepancies
- Excellent communication and customer service skills
Benefits
- Opportunity to support critical IT lifecycle and asset management processes
- Collaborative team environment focused on service and accuracy
- Professional growth in IT support and asset management
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