Skills
About the Role
Join Roku’s Live Operations team supporting Premium Subscriptions—helping power the experiences that millions of viewers enjoy across the Roku platform. You’ll collaborate with a fast-moving group and contribute to systems that keep live services running smoothly.
Responsibilities
- Support day-to-day live operations for Premium Subscriptions
- Coordinate with cross-functional partners to resolve issues and maintain service reliability
- Monitor operational performance and help identify opportunities for improvement
- Assist with ongoing process updates and documentation to support consistent execution
Requirements
- Strong teamwork and communication skills
- Comfort working in a dynamic environment with shifting priorities
- Ability to troubleshoot problems and follow through to resolution
- Experience supporting operations or customer-facing services is a plus
Benefits
- Opportunity to make an impact at a leading streaming platform
- Work with a collaborative, high-ownership team
- Meaningful experience across multiple disciplines