Skills
Customer service
Financial product guidance
Communication
About the Role
Join our team as a Member Consultant I supporting clients in the NE Heights area of Albuquerque, New Mexico. You’ll help members identify the right financial products for their goals while building strong relationships through excellent service.
Responsibilities
- Assist members by understanding their needs and guiding them to appropriate financial products
- Provide friendly, accurate information and support throughout the member experience
- Work toward performance goals tied to helping members find the right solutions
- Maintain a professional, service-focused approach in day-to-day interactions
Requirements
- Experience level consistent with an entry-level Member Consultant role
- Strong communication skills and a customer-first mindset
- Ability to learn and apply product information to member needs
Compensation & Benefits
- Starting pay: $20.00–$25.00 per hour (based on years of applicable experience)
- Incentive pay in addition to your base hourly wage
- Comprehensive medical, dental, and vision insurance
- Company-paid pension plan
- 401(k) with employer match
- Paid short-term disability, life insurance, and AD&D
- Paid time off including holiday, vacation, birthday, floating holiday, and sick leave
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