Skills
About the Role
Join our patient access team as a Patient Scheduling Coordinator, supporting clinic admissions and registration. You’ll help ensure patients have a smooth check-in experience by maintaining accurate demographic and insurance information, coordinating needed pre-authorizations, and providing clear financial guidance.
Responsibilities
- Complete patient registration forms accurately, including required signatures and insurance details
- Update existing patient records to ensure demographic and insurance data is current
- Obtain pre-authorization from payers when required
- Communicate co-pays and deductibles to patients in a professional, customer-focused manner
- Perform cashier duties, including receiving payments and processing cash, checks, and charge cards
- Collect payments at time of service when applicable
- Cross-train across Patient Access functions to support team coverage
Requirements
- Experience in patient scheduling, registration, or front-desk/customer service roles preferred
- Strong attention to detail and comfort working with sensitive patient information
- Ability to communicate financial information clearly and professionally
- Basic proficiency with data entry and scheduling systems
Benefits
- Opportunity to build experience in patient access and clinic operations
- Supportive team environment with cross-training across Patient Access
- Professional growth through consistent patient-facing service