Skills
About the Role
Join our team as a Retail Banking Assistant to provide accurate, efficient service to customers and help build long-term relationships. You’ll support day-to-day teller and customer service activities, assist with account questions, and contribute to account growth through new account and product support.
Responsibilities
- Handle regular teller duties, including accepting deposits and cashing checks
- Assist walk-in and telephone customers with account questions and service needs
- Support opening and closing accounts and help advise customers on available bank services
- Maintain accurate records for deposits, withdrawals, negotiable instruments, and other transactions
- Support consumer loan applications and assist with processing as needed
Requirements
- Previous customer service experience (banking or retail preferred)
- Strong attention to detail and accuracy with cash and transaction records
- Professional communication skills for assisting customers in person and by phone
- Ability to handle routine financial transactions with confidentiality
Benefits
- Opportunity to grow within a customer-focused banking team
- Training and support to help you succeed in teller and customer service workflows