Skills
Retail store management
Sales coaching
Customer experience
About the Role
VRAI is a digital-first, direct-to-consumer diamond jewelry brand built on innovation, craftsmanship, and sustainability. As a Showroom Manager, you’ll lead the in-person shopping experience and help customers find meaningful pieces for life’s special milestones.
Responsibilities
- Lead showroom operations and create an exceptional customer journey from greeting to checkout
- Coach and develop a team of jewelry sales specialists to improve performance and service
- Drive sales through consultative selling and strong product storytelling
- Maintain a welcoming, polished showroom environment that reflects the VRAI brand
- Partner with internal teams to support events, merchandising, and customer experience initiatives
Requirements
- Proven experience in retail store or showroom management
- Strong selling skills with a customer-first, relationship-building approach
- Experience coaching and leading a sales team
- Excellent communication skills and high standards for service
- Comfort working in a fast-paced, growth-focused environment
Benefits
- Opportunity to join a fast-growing, global brand
- Work with a team focused on innovation and sustainability
- Career growth through leadership and performance development
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