Skills
About the Role
Join our operations team as an Administrative Assistant (PA 3) supporting the full permit research and submission workflow. This role is focused on accurate, customer-facing coordination—ensuring permit requirements are identified correctly, applications are prepared and submitted, and projects are tracked through completion.
Responsibilities
- Research permit requirements using internal resources, AI tools, and official U.S. government sources
- Contact U.S. government offices by phone and email to confirm requirements and next steps
- Coordinate with customers to gather needed information and keep submissions on track
- Prepare and submit permit applications and supporting documentation
- Track each project’s status and maintain clear records until completion
Requirements
- Strong attention to detail and a high standard for accuracy
- Independent judgment and the ability to follow through on tasks end to end
- Excellent written and verbal communication skills in English
- Comfort working with databases, online research tools, and AI-assisted workflows
- Professional, reliable communication when representing customers with government offices