Administrative Assistant (Permitting Support) - Operations | Onsite

About the Role

We’re seeking a highly organized and detail-driven Administrative Assistant to support our operations team with the full permit research and submission process. This role is focused on accurate permit documentation, clear communication, and reliable follow-through from start to finish.

You’ll collaborate closely with U.S.-based Operations Leads and communicate with government offices on behalf of customers. This is not a general admin or data entry position—exceptional accuracy and independent judgment are required.

Responsibilities

• Research permit requirements using internal databases, AI tools, and official government resources
• Contact U.S. government offices via phone and written communication to confirm requirements and next steps
• Coordinate with customers to gather needed information and keep projects moving
• Prepare and submit permit applications as required
• Track permit requests and related projects through completion, ensuring deadlines are met

Requirements

• Strong written and verbal communication skills in English
• High attention to detail and accuracy in documentation
• Ability to exercise independent judgment while following process requirements
• Comfort working with internal tools, databases, and AI-assisted research
• Reliable, organized approach to managing multiple requests and timelines

Benefits

• Work with a dedicated operations team supporting real customer outcomes
• Opportunity to build expertise in U.S. permitting and government coordination