Administrative Assistant (Permit Research & Submissions) - Entry-Level - Remote/Hybrid

About the Role

We’re seeking a highly organized Administrative Assistant to support our Operations team by managing the permit research and submission workflow from start to finish. This role is focused on accurate permit research, clear communication with U.S. government offices, and dependable coordination with customers through completion.

Responsibilities

• Research permit requirements using internal databases, AI tools, and official government resources
• Contact U.S. government offices via phone and written correspondence to confirm requirements
• Coordinate with customers to gather needed information and ensure submissions are complete
• Prepare and submit permit applications on behalf of customers
• Track each request through approval and project completion, maintaining organized records
• Work closely with U.S.-based Operations Leads to support timely, accurate outcomes

Requirements

• Exceptional attention to detail and strong accuracy in documentation
• Independent judgment and the ability to manage tasks end-to-end
• Strong written and verbal communication skills in English
• Comfort using internal systems, research tools, and AI resources
• Professional communication with government offices and customers

Benefits

• Opportunity to work directly with Operations Leads supporting real customer outcomes
• Structured process with clear ownership from research through submission and completion
• Supportive team environment focused on accuracy and continuous improvement