Administrative Assistant (Permit Research & Submissions) | Full-Time | Hybrid

About the Role

We’re seeking a highly organized Administrative Assistant to support our U.S. Operations team by managing the end-to-end permit research and submission workflow. This role is focused on accuracy and ownership—helping customers move permits from initial research through final tracking and completion.

Responsibilities

• Research permit requirements using internal databases, AI tools, and official government resources
• Contact U.S. government offices to confirm requirements and document details
• Coordinate with customers to gather information needed for applications
• Prepare and submit permit applications on behalf of customers
• Track each project through completion and maintain clear status updates
• Communicate professionally with U.S.-based Operations Leads and government contacts

Requirements

• Exceptional attention to detail and accuracy
• Strong independent judgment and ability to manage tasks from start to finish
• Excellent written and verbal communication skills in English
• Comfort working with internal tools, AI resources, and government documentation
• Ability to coordinate effectively across customers, internal teams, and external offices

Benefits

• Support from an operations team focused on process and quality
• Opportunity to build specialized experience in permit research and submissions