Administrative Assistant (Permit Research & Submissions) - Operations Support - Onsite

About the Role

We’re seeking a highly organized Administrative Assistant to support our operations team by managing the permit research and submission workflow from start to finish. This role involves working directly with U.S.-based Operations Leads and coordinating with government offices on behalf of customers.

This is not a general administrative or data entry position. Success requires strong attention to detail, independent judgment, and clear written and verbal communication in English.

Responsibilities

• Research permit requirements using internal databases, AI tools, and official government resources.
• Contact U.S. government offices by phone and email to confirm submission requirements.
• Coordinate with customers to gather needed documentation and ensure accurate information.
• Prepare and submit permit applications and supporting materials.
• Track each project through completion and maintain organized status updates.

Requirements

• Exceptional accuracy and strong attention to detail.
• Independent judgment and ability to manage tasks end-to-end.
• Excellent written and verbal communication skills in English.
• Comfort working with internal tools, databases, and AI-assisted research.
• Professional, reliable communication when interacting with government contacts.

Benefits

• Opportunity to support meaningful operational work with direct customer impact.
• Collaborative environment working with U.S.-based Operations Leads.