Skills
Insurance claims handling
Claims investigation
Customer and stakeholder communication
About the Role
Battleface is seeking a Claims Adjuster to support travelers when they need help most. In this role, you’ll work as part of Robin Assist, our global assistance and claims partner, delivering responsive, human-first claims handling across the travel insurance industry.
Responsibilities
- Review and investigate travel insurance claims with accuracy and care
- Coordinate assistance for medical emergencies, travel disruptions, and related incidents
- Communicate with insurers, brokers, and managing general agents to ensure timely resolution
- Document claim activity and maintain clear, organized case notes
- Use technology-enabled workflows to improve efficiency while keeping the customer at the center
Requirements
- Experience handling insurance claims (travel, medical, or related lines preferred)
- Strong decision-making and attention to detail
- Excellent communication skills for coordinating with multiple stakeholders
- Ability to manage cases efficiently and prioritize urgent situations
- Comfort working in a fast-paced, service-driven environment
Benefits
- Opportunity to help raise the standard of traveler support
- 24/7 claims environment with structured processes and support
- Work with a global team across insurers and distribution partners
This job was curated and enriched by FindJobHere to help your search. Apply on the original website: himalayas.app.
Learn how it works.