Skills
Release of Information (ROI)
Medical Records Processing
Customer Service
About the Role
Datavant is seeking an entry-level Area Health Information Specialist to support the release of information (ROI) process. In this hybrid role based in Dallas, TX, you’ll help ensure medical record requests are handled accurately, efficiently, and with a high level of customer care.
Responsibilities
- Process release of information (ROI) requests, with a focus on medical record retrieval and delivery
- Review requests to confirm required details and documentation are complete
- Ensure timely fulfillment while maintaining accuracy and data integrity
- Provide responsive, high-quality customer service throughout the request lifecycle
- Follow established procedures and quality standards for protected health information
Requirements
- Entry-level experience or background in health information, medical records, or a related support role
- Strong attention to detail and commitment to accuracy
- Ability to manage multiple requests and meet processing timelines
- Professional communication skills and customer-focused mindset
- Comfort working with sensitive healthcare data and privacy requirements
Benefits
- Opportunity to contribute to healthcare data security, accessibility, and impact
- Supportive, collaborative team environment
- Hybrid work model in the Dallas area
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