Skills
Operations Support
Logistics Coordination
Customer Service
About the Role
DHL is hiring a Field Services Agent II (Service Agent) to provide operational management and on-site support at our service center. In this role, you’ll help ensure daily service operations run smoothly and support the team in meeting operational goals.
Responsibilities
- Provide operational support and coordination at the service center location
- Assist with day-to-day management activities to keep workflows moving efficiently
- Support service operations to help ensure consistent customer and operational performance
- Collaborate with internal teams to resolve issues and maintain service standards
Requirements
- Experience in logistics, operations, or a service-focused environment
- Ability to work effectively on-site in a fast-paced service center
- Strong communication skills and a customer-first mindset
- Comfort supporting operational processes and responding to changing priorities
Benefits
- Competitive compensation package
- Programs, services, and benefits to support your personal life
- Opportunity to grow your career with a global logistics leader
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