Skills
Customer onboarding
Activation and support operations
Process automation
About the Role
Helium is building self-improving software: AI that automatically generates and tests new software experiences to help drive revenue. We’re looking for an owner of Growth Operations to help customers succeed as we scale rapidly.
Responsibilities
- Drive customer success across onboarding, activation, and support
- Develop and maintain the operational infrastructure needed for sustainable growth
- Create and improve processes, automations, and internal tools that remove friction for customers and teams
- Work in a fast-paced environment to support rapid scaling, including cross-functional execution
Requirements
- Strong operational mindset with experience building repeatable workflows
- Ability to move quickly and take ownership in ambiguous, high-growth settings
- Experience supporting growth initiatives tied to customer outcomes (onboarding, activation, retention, or support)
Benefits
- In-office, Monday–Friday with a high-ownership culture
- Opportunity to contribute to a well-funded, high-impact mission
This job was curated and enriched by FindJobHere to help your search. Apply on the original website: ycombinator.com.
Learn how it works.