Skills
Customer Service
Call Center Operations
Data Entry
About the Role
Join a well-established healthcare customer service team in Tempe and support members and providers by handling inbound calls. This role focuses on prior authorization questions, accurate data entry, and delivering a high-quality customer experience.
Responsibilities
- Answer inbound calls and provide support for prior authorization and general inquiries
- Complete follow-up calls when needed
- Handle questions involving confidential information with care and professionalism
- Enter and update information accurately in multiple systems
- Provide customer service with strong attention to detail and quality standards
- Track and document call outcomes while maintaining communication updates across tools
Requirements
- 1+ year of customer service experience in a call center or office environment
- Comfort working with multiple computer systems and programs
- Strong focus on accuracy and quality
- Excellent communication and customer service skills
Compensation & Benefits
- $21/hour base pay
- Overtime pay at $31.50/hour
This job was curated and enriched by FindJobHere to help your search. Apply on the original website: careers.teksystems.com.
Learn how it works.