Skills
CRM strategy
System architecture
Data governance
About the Role
Lerch Bates is hiring an Innovation Technology Specialist to help shape how the business uses technology, data, and emerging solutions. This role acts as a strategic bridge between business operations and technology, ensuring systems are designed for scale and aligned with long-term organizational goals before development begins.
Responsibilities
- Serve as the internal expert for CRM strategy and related system architecture
- Define and support data governance practices across platforms and workflows
- Evaluate new technologies and emerging solutions to determine fit and value
- Collaborate with business leaders, IT teams, and external development partners to design effective solutions
- Translate business needs into technology requirements that improve operational efficiency
Requirements
- Experience with CRM strategy, system design, or CRM platform architecture
- Strong understanding of data governance, data quality, and data management principles
- Ability to assess and recommend technology solutions based on business outcomes
- Experience working cross-functionally with IT and business stakeholders
- Clear communication skills for documenting and aligning technical and business requirements
Benefits
- Opportunity to influence long-term technology direction and innovation strategy
- Collaborative environment partnering with internal teams and external developers
- Work on initiatives that improve efficiency and operational performance
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