Medical Scheduler (Call Center Experience) - Full-Time Onsite

About the Role

As a Medical Scheduler, you’ll help coordinate patient appointments while following established scheduling policies. You’ll ensure each visit is accurately documented and that patients receive clear, timely communication.

Responsibilities

• Schedule and manage patient appointments in accordance with case scheduling policies
• Provide appointment details and updates to patients and internal teams
• Complete and/or audit electronic documentation for patient and case information
• Maintain accuracy and timeliness when entering and verifying data
• Handle scheduling priorities under pressure while meeting deadlines and quality standards

Requirements

• 2+ years of recent call center experience
• Ability to adapt to changing departmental needs
• Strong attention to detail for data entry and documentation
• Excellent communication skills with patients, peers, and supervisors

Benefits

• Opportunity to support patients through a mission-driven healthcare organization
• Work within a values-based team culture focused on purpose, excellence, compassion, and teamwork