Skills
Program Management
Incentive Compensation Operations
Cross-Functional Stakeholder Management
About the Role
Sales Design & Incentives (SDI) builds and runs sales and incentive plans across Microsoft, supporting more than 40,000 employees. Within SDI, the Operations & Regional Delivery (ORD) team is focused on delivering end-to-end operational excellence for incentive compensation at global scale.
As a Senior Business Program Manager, you’ll help translate strategy and change into dependable operations that sellers and leaders can trust—balancing regional realities with consistent execution rigor.
Responsibilities
- Drive end-to-end program execution for incentive compensation operations across regions
- Partner cross-functionally to translate business strategy into scalable operational processes
- Manage change delivery with disciplined planning, tracking, and operational follow-through
- Identify risks and opportunities, then implement solutions that improve seller experience
- Support reliable operations at global scale through process improvements and scalable tooling
Requirements
- Proven experience leading complex business programs, preferably in sales operations or incentive compensation environments
- Strong ability to coordinate cross-functional stakeholders and deliver consistent outcomes
- Demonstrated program management discipline (planning, execution, metrics, and issue resolution)
- Comfort working across global/regional constraints while maintaining operational standards
- Clear communication skills with the ability to influence without direct authority
Benefits
- Opportunity to contribute to best-in-class incentive compensation and seller experience
- Work on large-scale, high-impact operational programs supporting thousands of employees
- Collaborate with cross-functional teams to drive sustainable growth and market success
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