Skills
Operations leadership
Process improvement
Team coaching
About the Role
Focus Partners Wealth is hiring a Senior Manager, Operations to lead day-to-day operational support for our wealth management business. You’ll guide a team, improve processes, and partner across functions to strengthen service quality and operational excellence.
Responsibilities
- Lead, coach, and mentor an operations team to deliver reliable, high-quality support
- Drive continuous process improvements to increase efficiency and accuracy
- Oversee day-to-day operational workflows and ensure service standards are met
- Support cross-functional initiatives that improve the client experience
- Identify operational bottlenecks and implement practical solutions
Requirements
- Proven experience leading operations teams in a client-focused environment
- Strong process improvement mindset with the ability to translate needs into action
- Excellent communication and collaboration skills across departments
- Comfort working in a fast-paced environment with high attention to detail
Work Model & Benefits
- Hybrid schedule: 3 days in office per week, with 2 days remote
- Opportunity to build a high-performing operations team committed to client service
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