Skills
Retail leadership
Customer service
Sales floor operations
About the Role
Sur La Table is seeking a Store Floor Lead to help drive retail success by inspiring customers at every step of their culinary journey. In this leadership role, you’ll support the General Manager or Store Manager in meeting sales targets and maintaining strong store operations.
Responsibilities
- Coach and support team members on the sales floor to deliver an excellent customer experience
- Partner with the GM/SM to help achieve store sales and operational goals
- Ensure the store floor is organized, welcoming, and aligned with company standards
- Help customers find the right products and provide guidance that supports their cooking needs
- Support day-to-day execution of store priorities and performance expectations
Requirements
- Proven experience in a retail or customer-facing leadership role
- Strong communication skills and the ability to motivate others
- Comfort working in a fast-paced environment and managing priorities
- Commitment to delivering a high-quality customer experience
Benefits
- Opportunity to join a growing specialty retailer focused on culinary inspiration
- Leadership development through support of store management
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