Skills
Supplier program management
Vendor performance metrics
Cross-functional stakeholder management
About the Role
Genworth is seeking a Supplier Program Manager to help strengthen supplier relationships and ensure our partner ecosystem supports the needs of our policyholders and customers. In this role, you’ll coordinate supplier program activities, drive performance expectations, and support continuous improvement across the supplier lifecycle.
Responsibilities
- Own supplier program planning and ongoing governance, ensuring alignment with internal stakeholders.
- Coordinate supplier onboarding, performance reviews, and program communications.
- Track supplier metrics and support corrective actions to improve service quality and delivery.
- Collaborate with procurement and cross-functional teams to define expectations, processes, and reporting.
- Identify opportunities to streamline supplier program workflows and enhance partner experience.
Requirements
- Experience managing supplier programs, vendor performance, or third-party governance.
- Strong communication skills with the ability to influence partners and internal teams.
- Comfort working with metrics, documentation, and structured processes.
- Ability to manage multiple priorities and drive follow-through across stakeholders.
Benefits
- Supportive, inclusive work environment focused on employee belonging.
- Opportunities to contribute to community initiatives through organizational programs.
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