Skills
Technical program management
Software productization
Business process systems
About the Role
Join Lam’s Customer Support Business Group, focused on delivering world-class support across the customer lifecycle. In this Technical Program Manager role, you’ll help lead the development and productization of advanced software solutions that support Lam’s service business, with an emphasis on reliability, performance, and global customer impact.
Responsibilities
- Lead cross-functional teams to develop and productize advanced software products for the service business
- Maintain and continuously improve existing and new business process systems, including software, hardware, and process architecture
- Drive long-term stability and scalability of systems used by engineers and customers worldwide
- Coordinate program execution to support engineering delivery and service lifecycle needs
- Support adoption of standardized processes and systems that improve productivity, safety, and quality
Requirements
- Experience leading technical programs across software development and productization
- Strong understanding of business process systems and how to scale them reliably
- Ability to work with software, hardware, and process architecture concepts
- Demonstrated ability to lead teams and align stakeholders across functions
- Experience supporting global or distributed engineering/customer environments
Benefits
- Opportunity to work on systems that directly improve customer service outcomes
- Collaborative environment with cross-functional technical teams
- Career growth in program leadership and technical productization
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