Skills
Customer Service
Call Center Support
Healthcare Prior Authorization
About the Role
Join MedImpact Healthcare Systems as a Customer Service Representative in a fast-paced healthcare call center. This contract-to-hire opportunity is ideal for customer-focused professionals who want to build a long-term career with a company known for promoting from within and supporting employee growth.
Responsibilities
- Answer inbound calls from members and providers
- Help with prior authorization requests and other healthcare-related questions
- Handle confidential information with care, accuracy, and professionalism
- Document interactions and update records in multiple systems
- Provide exceptional customer service while maintaining efficiency
Requirements
- Comfort working in a call center environment
- Strong communication and customer service skills
- Ability to manage sensitive information responsibly
- Basic familiarity with documenting and updating information in systems
Benefits
- Contract-to-hire path for long-term employment
- Opportunity to grow within a healthcare-focused organization
- Support for employee development and career advancement
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