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AB

Brand Representative (Customer Service & Sales) - Entry-Level | Onsite

Customer service Retail sales Communication

About the Role

As a Brand Representative at Abercrombie & Fitch, you’ll create memorable shopping experiences by staying engaged on the sales floor and putting customers first. You’ll be approachable, confident, and genuinely helpful—helping shoppers find what they need while representing the brand with style.

Responsibilities

  • Deliver outstanding customer service by anticipating customer needs and responding with care
  • Support store presentation and maintain a polished, welcoming sales floor
  • Communicate clearly and confidently to start conversations and connect with customers
  • Help protect company assets by following shrink and asset protection practices
  • Follow store policies, procedures, and brand standards
  • Participate in training and development to improve performance and product knowledge

Requirements

  • Adaptability and flexibility in a fast-paced retail environment
  • Willingness to learn and apply new skills quickly
  • Strong attention to detail
  • Ability to multitask while staying focused on customers
  • Strong work ethic and team-oriented mindset

Benefits

  • Training and development to support your growth on the sales floor
  • Opportunities to build customer service and retail sales skills
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Posted on July 16, 2026
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