Skills
Permit research
Customer communication
Documentation accuracy
About the Role
We’re seeking a highly organized Administrative Assistant to support our operations team by managing the permit research and submission process end to end. This role is critical to ensuring accurate, timely permit applications and clear communication with both customers and U.S.-based stakeholders.
Responsibilities
- Research permit requirements using internal resources, AI tools, and official government sources
- Contact U.S. government offices via phone to confirm documentation, timelines, and submission requirements
- Communicate with customers to coordinate information needed for applications
- Submit permit applications and track progress through completion
- Work closely with U.S.-based Operations Leads and provide updates on each project’s status
Requirements
- Strong attention to detail and accuracy in documentation
- Excellent written and verbal communication skills in English
- Ability to exercise independent judgment while following defined processes
- Comfort working with internal systems, research tools, and AI-enabled resources
- Professional, reliable, and able to manage multiple permit requests at once
Benefits
- Opportunity to support U.S. operations and collaborate with cross-functional teams
- Growth potential through hands-on experience with permit research and submission workflows
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