Administrative Assistant (Permits) - Operations Support - Onsite

About the Role

We’re seeking a highly organized and detail-focused Administrative Assistant to support our U.S. operations team. In this role, you’ll manage the permit research and submission workflow from start to finish—ensuring accuracy, clear communication, and timely progress through completion.

Responsibilities

• Research permit requirements using internal databases, AI tools, and official government resources
• Contact U.S. government offices by phone and other channels to confirm requirements and submission details
• Coordinate with customers to gather needed information and ensure expectations are met
• Submit permit applications on behalf of customers and track status through final approval
• Provide clear written updates and maintain organized records throughout each project

Requirements

• Strong written and verbal communication skills in English
• Exceptional attention to detail and accuracy
• Ability to exercise independent judgment while following established processes
• Comfort working with internal tools, databases, and AI resources
• Professional, responsive communication with both customers and government contacts

Benefits

• Opportunity to work closely with U.S.-based Operations Leads
• Meaningful role supporting real-world permitting and project completion
• Collaborative environment focused on quality and reliability